We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us and provide us with reasons for return and pictures of the received products. If your return is accepted, we’ll send you a return instruction. Items sent back to us without first requesting a return will not be registered and accepted.
Return shipping cost is covered by the customer. We recommend using tracked return shipping to avoid delivery issues.
To make the process easier, we are able to provide return labels in partnership with Royal Mail. In that case, a return shipping cost of £3.45 (Royal Mail Tracked 48 service) will be deducted from the return amount.