Want to return a product? On this page you have all the information you need.
If you have any questions you can always contact us via Email or by Phone.
Despite our strict quality controls, for reasons beyond our control, you might receive a product with a manufacturing defect or shabby.
In case of defective product, the seller shall proceed with the reparation, replacement, price reduction or termination of contract as appropriate, steps that will be completely for free to the consumer or user. The seller shall be liable for any lack of conformity which becomes apparent within a period of two years from delivery. The consumer must inform the seller of the lack of conformity within two months of having the same record. You can contact our customer service team to process a purchase cancellation. You must deliver the products in their original packaging and with a copy of the purchase invoice. On reception of the products in our warehouse, and once verified that the return conditions are met, we will proceed to refund the amount plus shipping and refund costs in the same way that made the payment.
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