General Conditions
Seller’s identity
Perfume's Club is a registered trademark under Beauty Luxe Distributions SLU
Established in C/ Asipo, 4 Polígono Industrial Can Valero, Palma de Mallorca and VAT ESB57818197.
Application of the general conditions of sale
The purchases made through www.perfumesclub.co.uk mean the acceptance of the General Sale Conditions.
Validity of prices
The prices are recommended only for customers that have a delivery address in the UK.

The products that appear on the website are only available till end of stock.  
Product's presentation
Products offered for sale are described and presented as accurately as possible.
The product's price
Perfume's Club wants to offer its customers the best prices in the online market by updating the rates according to the needs of its users. The prices that appear crossed out make reference to the price of departure on the web. The largest price is equivalent to our current retail price including VAT.

All product prices are shown with VAT.
Perfume's Club prices are liable to change at any time. In that case, the products will be invoiced with the price they had at the moment the purchase was registered.
Order and Secure Payment
Bank transfer: The customer must make an income to our account of La Caixa in Pounds: IBAN ES28 2100 8612 9172 0031 1805. BIC: CAIXESBBXXX

Credit card: You can pay with credit/debit card with no additional charge.
We accept Visa and Mastercard.

PayPal: Pay quickly and securely with your PayPal account or your debit/credit card without sharing your financial information with Perfume’s Club. PayPal uses the latest in data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud. The purchases paid using PayPal don’t have any additional surcharge on the total amount.

Payment with PayPal: Perfume's Club has signed an agreement with the payment service provider PayPal that allows us to facilitate the payment process. To make your payments through PayPal more comfortably, we will ask only once to authorize Perfumes Club to make payments with your PayPal account. Giving us your consent of payment, you'll be able to make future payments in Perfume's Club through PayPal without having to re-enter your credentials on the supplier's portal.

If you have created a payment agreement with PayPal by checking the box "Remember PayPal data" and want to cancel that agreement, you can do so by accessing your account through PayPal.

Point1: Explanation "Reference Transaction"

If you identify with PayPal in perfumesclub.com you grant identification and validation permissions of payments, reminding them on each one of the phases of payment and identification that appear to unidentified users under the same system, thus facilitating the flow of purchase of your transaction, avoiding you to have to log in again or re-accept the payment agreement.

Point 2: How to cancel a payment agreement?

Log into your PayPal account, access to the tab "My account" and then select the sub-tab "Profile".
In the option or column "Financial Information", click "List of authorized payments" or "Recurring Payments".
Missing payment
Perfume's Club keeps its right for not delivering or processing any purchase that has not been previously paid at all or part of a previous purchase or with whom there is a dispute of active payment and any purchase that has evidence of payment fraud or whose formalization has not been completed by bank transfer.
Perfume's Club controls all the purchases registered on its website. These controls are intended to protect Perfume's Club from abusive practices of fraud.
Our Customer Service may request all the necessary information before processing a purchase (payment receipt, billing address, etc.).These requests will be made by email or phone:
- In case of a purchase registered with a different delivery address from the billing address indicated.
- If is a new customer.
- In case of a purchase of more than £130.
- In case of signs of credit card fraud.
Payment security
To ensure payment security, Perfume's Club uses the CyberPac service from "La Caixa". This service incorporates the standard SSL security so that sensitive data (the credit card number of 16 digits, expiration date, the security code) are transmitted in encrypted form directly to the bank server without registering on the server of Perfume's Club. For further information, please, visit our "Payment security".

In addition, if you choose to pay using PayPal, you can do it quickly and securely with your PayPal account or with your credit or debit card, without sharing any financial information with Perfume's Club. PayPal automatically encrypts confidential data with the help of the best technologies available in the market.
Identification
The recurrent customer can use his/her password to avoid filling forms previous to shopping. 
Perfume's Club recognizes customers who are already registered as own clients.
This password is considered strictly confidential and personal and should not be disclosed or divulged to anyone.
In case that a Perfume's Club customer forgets or loses its password, it must use the appropriate link to access the website.
To facilitate the customer identification, it is necessary to provide simultaneously a password and an email address, authorizing in this way to Perfume's Club to register in your system a file called "cookie" whose sole purpose is to facilitate such identification.
Sending conditions
The shipment
The shipment of our products is restricted to the territory of Spain, Portugal, England, Germany, France, Italy, Netherlands, Belgium, Austria, Poland, Slovakia, Slovenia, Latvia and Lithuania.

To check the possibility and handling in other countries please consult with our Client Attention Department.

We conducted our shipments from Monday to Friday and the preparation times and transit mentioned below refer to working days (excluding public holidays).

Shipping fees
Our shipping rates are made for the standard service. Deliveries are made during business hours, from 9AM to 7PM, depending on the carrier, the route of messenger and the destination country. 
For purchases over £99 the delivery costs are for free.

Preparation and Shipping Times 
Orders are shiped next business day of their reception. Transit time is 3 to 6 days depending on the destination and mode of transport selected. Please note that on Saturdays, Sundays and holidays are not counted as working days.

The Holidays in the Madrid Comunity must be considered as a holiday in www.perfumesclub.co.uk as the delivery of goods is concerned, because our logistics platform is based in Madrid. We apologize for any inconvenience this issue may cause.

This period may be altered by some fortuitous or force majeure incident, making the delivery be delayed for reasons beyond the control and management of Perfume's Club.
Delivery Costs
Delivery time:

• GLS: 4-6 days
• UPS: 3-5 days

For purchases over £99 the delivery costs are for free.

Country Cost of transport Free shipping from Carrier
ES 3.99 99
Correos Express
ES 4.99 99
ASN
PT 4.99 99
PT 4.99 99
Correos Express
DE 5.99 99
DHL
DE 5.99 99 DHL packstation
DE 6.99 99 GLS
DE 8.99 130
UPS
AT 6.99 99 GLS
AT 9.99 130
UPS
UK £ 5.99 £ 99
GLS
UK £ 9.99 £ 130
UPS
NL 7.99 99 GLS
NL 10.99 130
UPS
FR 5.95 99
GLS
FR 9.49 130
UPS
BE 6.99 99
GLS
BE 9.49 130
UPS
PL 37,00 zl 399,00 zl
GLS
PL 46,00 zl 520,00 zl
UPS
IT 7.49 99
GLS
IT 9.99 130
UPS
SK 9.99 99
GLS
SK 14.99 130
UPS
SI 9.99 99
GLS
SI 14.99 130
UPS
LT 10.99 99
GLS
LT 14.99 130
UPS
LV 10.99 99
GLS
LV 14.99 130
UPS
Originality guarantee
All our products are original and have been acquired complying the EU Legislation. They have not been modified or manipulated and so are free to transit within the Economic European market.
Returns of defective products or products in poor condition. Legal guarantee.

Warranty. Return of non-conforming products

Despite our strict quality controls, for reasons beyond our control, you may receive an unwanted item, an item with a factory defect or one in poor condition. Perfume’s Club is responsible for this under the terms established in the consumer protection legislation.

According to this regulation, the products are guaranteed for two years from the date of delivery. The consumer must report the lack of conformity within two months after he became aware of it.

Perfume’s Club is not responsible for negligent or improper use of the product purchased.

In case of defective product or a product in bad condition, we will proceed with its replacement. Our carrier will pick up the defective product. It is essential that you accompany it with a copy of the sales invoice.

Once the conditions for the replacement of the product have been verified, a new one will be sent without further delay. All the procedures will be totally free for the consumer.

Right of withdrawal. Change or return procedure.

Perfume’s Club offers her customers the possibility of returning their orders. If you are not satisfied, we will refund your money.

However, due to reasons of health protection and hygiene, we do not accept the return of cosmetic products (creams, shampoos, soaps, gels, hairdressing products, etc.) unsealed.

In order to exercise your right of withdrawal, the consumer must inform the Perfume’s Club by the means it deems appropriate (mail, email, fax, etc.). To do this, you can use, although not required, the form available through the following link: document withdrawal, which conforms to the model annexed in the Law for the defense of the rights of consumers and users (RDLeg. Nov. 16).

Conditions for changes or refunds

The client has a period of 14 calendar days to exercise his/her right of withdrawal, counting from the date of receipt of the article(s). It is not necessary to indicate a reason for exercising the right of withdrawal. For greater flexibility in the processing, we appreciate that the client follows the procedure detailed below, although it is not mandatory for the exercise of the rights contemplated in this section.

Step 1: Contact us through the section "Returns" in your user account, to communicate that you want to make a return of your order. You can also use and send the model withdrawal document mentioned above, sending it through our Contact Form

We will send you an immediate confirmation of the receipt of your request.

Step 2: Pack your order under the same conditions you received it. Perfume’s Club will send a messenger to your home to collect the order.

You must assume the direct cost of returning the goods.

Step 3: Once the items have been received, Perfume’s Club will refund to you, the total amount paid minus the cost of return: collection cost and refund management to the warehouse. Perfume’s Club reserves the right to compensation for the difference between the value of the items sent to the customer and returned by the latter in the following cases:

When the products have been used or manipulated improperly or negligently or not according to their characteristics by the Client.

When the products have been hit or damaged.

When the return by the customer is not made in the original box.

When the lack of conformity is due to wear and tear due to normal use.

If they modify, alter or replace some of the data of the ticket or proof of purchase.

If the serial number or identification of the product is handled.

If all the elements, accessories, cases or boxes are not returned with the product.

We ask the customer to take special care to return the eye glasses in perfect condition. It is important that, in addition to returning the case, the wipe and the box in good condition, the eye glasses are returned with clean lenses. Otherwise, Perfume’s Club may deduct the cost of cleaning the crystals from the amount of the refund.

Responsibility
In all phases of website access, query, form filling, ordering, delivery or any other service, Perfume's Club assumes no responsability for damages or impairments resulting from the use of Internet. Perfume's Club will not assume any responsibility in case of failure in the provision of service, external intrusion or computer virus. Similarly, the situations that the Supreme Court's case law defined as force majeure fully exempt Perfume's Club of this responsibility.
Intellectual Property Protection
The content of this website is owned by Beauty Luxe Distributions S.L. Intellectual Property legislation gives it the exclusive rights to such content.

Therefore, Beauty Luxe Distributions S.L. prohibits partial or total use to third parties, unless otherwise agreed in writing in this regard. Consequently, the total or partial reproduction, by any physical or electronic means, of the content of this website is expressly prohibited.

Beauty Luxe Distributions S.L. shall take all appropriate legal means for preventing unauthorized use of the content of the website www.perfumesclub.co.uk
Voucher Codes
The voucher codes are received through our sponsorship system or the marketing department of the company.

The voucher codes are transferable, but only one can be used per order.
The conditions to exchangethe voucher codes will be sent or published, being some of the requirements: minimum purchase retrictions, a certain purchase period or a new customer's first purchase.

Promotions and discounts are not accumulative. Therefore, the voucher codes are not applicable to products labeled as "offers".
Draws
The competitions and draws organized by Perfume’s Club are participation-free with no obligation to buy, especially focused to UK residents. The winners will be notified by e-mail and/or by phone. The prize will neither be compatible with other promotions nor accumulated to recommended products.

Except in case of special events, the vouchers are valid for 3 months and the gift-checks for one year.

If the gift’s amount is lower than the order value, the customer will have to pay the difference by any of our payment methods.

The participants accept to receive our newsletter once they give us their e-mail address. Perfume’s Club is entitled to postpone or cancel a competition assuming no responsibility due to problems caused during the course of the event.

The participation in the competition means the total acceptance of its rules which could be modified at any time by the inclusion of an additional clause by the event’s organizer, taking into account the settled conditions.

Any action of fraud or fraud attempt in order to receive benefits may suppose legal actions.
Comments and product ratings
All the comments must fulfill the rules of participation listed below and always respect other users. Otherwise, Perfume's Club reserves the right to refuse publication of those reviews.
  • Contents whose content or links may be considered defamatory, insulting, abusive, libelous or contrary to the British law, including those that constitute advocacy of terrorism or violence in general, or those which may involve any violation of the rights of children and childhood.
  • Comments with racist, sexist, homophobic, discriminatory gender identity or that, in general, can be interpreted as an attack to any group or minority based on aspects such as nationality, sex, religion, age or any physical or mental disability will not be accepted.
  • Comments may not include threats, insults, or personal attacks to other participants in the discussion forum.
  • Comments harboring spam, commercial or advertising material specifically protected by copyright will not be accepted.
  • Comments whose only purpose is to sabotage the blog's debate (one paragraph, link, phrase, etc., repeated 25 times, for example) will be deleted.
  • Comments containing obscene or pornographic material will be removed in case Perfumesclub.co.uk considers that may attempt against the reader's rights, especially those being minors.
Perfume's Club reserves the right to completely remove comments that do not comply with these performance standards or deemed not fit the theme thereof. Perfume's Club will not be responsible for the opinions expressed by users through their participation tools.
Modifications on the website
Perfume’s Club reserves its right to modify what considers relevant in its webpage even without prior notice, being able to change, cancel or add the contents and services on its site as long as the way they are presented or found.     
Confianza Online
The parties submit, at its option, to resolve conflicts and to waive any other jurisdiction, the courts of the user's address. In addition, Perfume's Club is a member of CONFIANZA ONLINE and acts according the terms of its Code of Ethics. In case of disputes relating to recruitment and online advertising, data protection, child protection and accessibility, the user will be able to go to the disputes system-court settlement of CONFIANZA ONLINE (www.confianzaonline.es)
Applicable Legislation
The relation between Beauty Luxe Distributions S.L.U. and the user will be governed by the Spanish legislation.
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