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Delivery in 8-10 daysDelivery in 6-15 daysDelivery in 7-10 daysDelivery in 9-11 daysDelivery in 12-14 daysDelivery in 8-10 daysDelivery in 4-7 days

Do you have any queries? We are here to assist you!

Search through our FAQs and find the solution to your questions or send your questions to our Customer Service department.

Tracking an order

In your customer account, you have a section called "Your purchases". When you access it, you will see a summary of all orders placed, cancelled or delivered. All those which had been sent will have the option "See tracking", where you can see the details and history of that delivery. There also appears the carrier company which you have chosen and the tracking number for tracking.

If you have not found your answer you can contact us by phone or by sending a message through the form by clicking here.
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Telephone
Call us if your query is urgent. 20 3334 9680 (National Landline) ( M to F, 8 am to 1 pm and 2 pm to 4 pm M to F, 9 am to 2 pm and 3 pm to 6 pm M to F, 9 am to 2 pm and 3 pm to 6 pm M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) )
Head office: 4 Asipo Street, Can Valero Industrial Park, Palma de Mallorca, 07011.
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