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Do you have any queries? We are here to assist you!

Search through our FAQs and find the solution to your questions or send your questions to our Customer Service department.

Delivery cost

Normally customers don't have to pay any extra taxes or fees regarding customs.

However, this will depend entirely on the customs authorities. If your parcel is selected during the clearance process for inspection, you may pay taxes.

We do not ship to Jersey and Guernsey

You can check the shipping costs through the following link: SENDING CONDITIONS
Please be informed that in case your parcel can not be delivered for reasons beyond our or the transport company control (i.e. incorrect address or addressee away), once it comes back to our premises, we will process a refund for your purchase deducting shipping and return costs.

You can check the shipping costs through the following link: SENDING CONDITIONS

Please be informed that in case your parcel can not be delivered for reasons beyond our or the transport company control (i.e. incorrect address or addressee away), once it comes back to our premises, we will process a refund for your purchase deducting shipping and return costs.

For purchases over AU$ 199.00 the delivery costs are for free.

You can check the shipping costs through the following link: SENDING CONDITIONSPlease be informed that in case your parcel can not be delivered for reasons beyond our or the transport company control (i.e. incorrect address or addressee away), once it comes back to our premises, we will process a refund for your purchase deducting shipping and return costs.

You can check the shipping costs through the following link: SENDING CONDITIONS

Please be informed that in case your parcel can not be delivered for reasons beyond our or the transport company control (i.e. incorrect address or addressee away), once it comes back to our premises, we will process a refund for your purchase deducting shipping and return costs.

You can check the shipping costs through the following link: SENDING CONDITIONS

Please be informed that in case your parcel can not be delivered for reasons beyond our or the transport company control (i.e. incorrect address or addressee away), once it comes back to our premises, we will process a refund for your purchase deducting shipping and return costs.

You can check the shipping costs through the following link: SENDING CONDITIONS

Please be informed that in case your parcel can not be delivered for reasons beyond our or the transport company control (i.e. incorrect address or addressee away), once it comes back to our premises, we will process a refund for your purchase deducting shipping and return costs.

You can check the shipping costs through the following link: SENDING CONDITIONS

Please be informed that in case your parcel can not be delivered for reasons beyond our or the transport company control (i.e. incorrect address or addressee away), once it comes back to our premises, we will process a refund for your purchase deducting shipping and return costs.
If you have not found your answer you can contact us by phone or by sending a message through the form by clicking here.
Do you have more questions?
Contact
Need help? We will be happy to assist you.
Telephone
Call us if your query is urgent. 20 3334 9680 (National Landline) ( M to F, 8 am to 1 pm and 2 pm to 4 pm M to F, 9 am to 2 pm and 3 pm to 6 pm M to F, 9 am to 2 pm and 3 pm to 6 pm M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) M to F, 8 am to 1 pm and 2 pm to 5 pm Central European Time (CET) )
WhatsApp
Send us a WhatsApp and receive answers directly on your mobile. +44 20 3334 9680+61 2 7908 0249+1 289 648 4011+1 315 359 9063+64 9 802 3425
Head office: 4 Asipo Street, Can Valero Industrial Park, Palma de Mallorca, 07011.
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